Thank you for your purchase at Reallusion online store. Please contain this order confirmation email for future use. This physical shipment is packed in DVD box package included with the purchased product CD, serial number, product manual, and quick installation guide. More of the free bonus downloads can be obtained from your premium member page (see instruction below). If you should have any purchase related questions, please include your name, purchase ID, and registered email to esales@reallusion.com for further assistance. More info please see here - http://www.reallusion.com/crazytalk/default.asp